cPanel Support

STEP 1: Before watching these videos you should be logged into your cPanel account. To access your cPanel open a new browser and visit www.yourdomainname.com.au/cpanel and enter the Username and Password. (If you have lost this information please contact us to recover it before proceeding.)

File Manager

Quickly manage all of your files with the new File Manager.
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Important Note #1: Once inside your File Manager, your website files will appear straight away, as part of the public_html folder. Editing these files will cause changes to your website and you do so at your own risk. Please ensure you have compressed, zipped and downloaded a copy of all files to your computer before proceeding, as a backup.
Important Note #2: When uploading a new PDF document to override an existing one, follow the videos steps as per normal. It will notify you that you already have a copy of this file on the server, and ask “Do you want to override the existing file?” Your answer will be YES and doing so will erase the previous copy.

Getting Started

Getting Started on customizing your cPanel.
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Change Style

A quick guide on changing the look and feel of cPanel to fit your style.
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FTP Accounts

Access your web site’s files through a protocol called FTP.
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My SQL

A guide to creating and modifying MySQL databases in cPanel.
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Shortcuts

Easily access your cPanel by adding cPanel shortcuts to your desktop or browser’s bookmarks toolbar.
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Subdomains

Learn all about creating and managing subdomains.
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MySQL Wizard

Create and manage MySQL databases with this step by step wizard.
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Parked Domains

Learn about creating and managing parked domains.
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Redirects

Learn how to make a specific web page redirect to another page and display the contents of that page with redirects.
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Change Password

Change the main password for your account.
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Password Protect Directories

Learn how to limit access to a certain part of your site by requiring a user name and password to access a folder or folders from the web.
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Hotlink Protection

Prevents other websites from directly linking to files on your website.
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IP Deny Manager

Block a range of IP addresses to prevent them from accessing your site.
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Site Software

Blogs, Bulletin Boards, CMS, Chat, Ecommerce, and more!
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Backups

Download (to your computer) a zipped copy of either your entire site (your home directory, databases, email forwarders configuration, email filters configuration) or one of the previously mentioned parts of your site.
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Web Disk

Easily drag and drop files to your hosting account.
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